Friday, 15 March 2013

Lawsuits Are Not the Best Driver For Change



By Cameron Hills

by Nicholas Lovell on 03/05/13.

            Lawsuit.  Just the sound of the word chills my blood.  But in today’s litigious society it is how some people get change to happen.  We as an industry need to provide other avenues of change so we are not forced into the lawsuit route to redress problems.

            Relying on court cases to make changes and improvements is a slow, expensive and many times results in judgments that have no connection to reality.  I mean really, you didn’t know the coffee was hot?  Hmm, except coffee held at 180 Fahrenheit burns in 2 seconds.  Well, ok, I guess it does have some connection to reality.  It is far better, and less costly, if we make the fix ourselves.

            At least in this case Apple will not have to refund payments where the parents gave their password to their children.  It is still the player’s responsibility to educate themselves about the cost for a game or purchase.  And parents and friends are responsible for any purchases made by those they give access to their accounts.

            Self – Regulation is a much better solution than waiting for the government to get involved.  Policing ourselves can prevent our becoming mired in regulations and bureaucracy.

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